MARKETS WE SERVE

Our solutions serve companies of all industries and sizes but offer custom services for businesses with specific needs.

Government

Governmental agencies continually seek innovative ways to operate with limited resources. MC Austin offers technology services and solutions to help agencies on the local, state and federal levels deliver effective yet cost-efficient service to the general public.

To assist our SLED customers with their purchases of technology-related products, we have secured contract positions with both DIR and BuyBoard.

Healthcare

We offer comprehensive portfolio communications and IT solutions for the healthcare industry.

Our complete mix of services and solutions are designed to improve clinical communications, workflow and cost savings and enable better patient care, safety, and satisfaction.

Hospitality

We provide communications and IT solutions that help the hospitality industry in controlling costs, improving staff efficiency and creating an environment that makes their guests look forward to a return stay.

Our hospitality solutions are approved by all major hotel brands, including, but not limited to Hilton, Marriott, Hyatt and Fairmont Hotels. Our solutions also integrate with all major PMS systems.

This provides peace of mind for hoteliers, knowing that the communications company they partner with has the experience and ability to provide a solution that will be efficient, helps minimize costs and will keep them on-brand.

Education

We offer a comprehensive set of enterprise-grade solutions tailored to the unique needs of K-12 and higher education. From public and private universities to community colleges and trade schools, institutions of all kinds can rely on our proven communications and IT solutions to support campus needs now and in the future.

In conjunction with our vast array of partnerships, we have played a vital role in helping to maximize IT investments, transform educational environments, enhance parent collaboration and improve overall student achievement.

In providing an additional layer of service and purchasing support, we have contracts with both DIR and BuyBoard.

Auto

Your Customer Satisfaction Index (CSI) is critical to your dealership, and communications is critical to achieving your CSI.

Whether premise-based or in the cloud, from basic telephony to the latest productivity-enhancing unified communications solutions, we offer dealerships of all sizes innovative automotive solutions to assist them in becoming more efficient, responsive and productive – resulting in overall customer satisfaction.

Legal

As the need for legal services becomes more demanding and prominent, the need for specific services becomes necessary. We offer the following services:

  • Customer Relationship Management (CRM) integration
  • Call accounting for both inbound and outbound call tracking
  • Audio and video conference options for mediation purposes
  • Voice documentation for cases that require multiple conversations to be recorded.

Manufacturing

We have worked with those in the manufacturing industry to optimize their investments by aligning IT with core business processes and strategic goals.

We leverage our manufacturing expertise to develop specialized solutions that shift the focus from managing technologies to managing your core business. Included in our manufacturing solutions is Enterprise Resource Planning (ERP) Systems Integration Consulting/Support Services that includes Systems, Applications and Products (SAP), Oracle E-Business Suite (EBS), Industrial and Financial Systems (IFS) and MS Dynamics.

Included on the network side of an industry’s IT Infrastructure: Enterprise Servers, Storage Solutions, Disaster Recovery, and Fault Tolerant (FT) Solutions.