Most organizations today are still operating contact centers built for a different era. Aging on-premises PBXs, fragmented channels, and manual workflows create slow response times, rising labor costs, and frustrated customers. Boards and owners are pushing for...
Today’s business environment demands communication systems that are reliable, flexible, and able to support rapid growth. While traditional PBX systems once represented the gold standard, many organizations are now moving to hosted PBX solutions to gain access to...
Most organizations today know they need to modernize their communication stack, but the industry jargon and vendor claims make the decision harder than it needs to be. UCaaS and CCaaS platforms both promise efficiency, mobility, and cost savings, yet they serve very...
CHOOSING THE RIGHT CLOUD PHONE SYSTEM FOR YOUR BUSINESS In today’s fast-paced business environment, effective communication is essential for success. Many companies are turning to cloud phone systems to streamline communication processes, reduce costs, and...
The power duo: unraveling the difference between ucaas and ccaas and the benefits of building UCaaS vs. CCaaS: Understanding the Distinction In today’s rapidly evolving business landscape, communication and customer service are pivotal to success. The emergence of...
Bob Cooper serves on the Advisory Board of MC Austin as a Strategic Advisor to help guide our efforts with the public sector markets.
Bob is an experienced professional in Sales Operations with a demonstrated history of organizational leadership in computer, networking and cloud industry. He has proven success in building large Cloud focused sales teams and Software as a Service (SaaS) applications by leveraging Cross-functional Team Leadership.
A strong executive sales professional, Bob earned his BA Business Administration focused in Marketing, Economics, Management from Ashland University.
Beyond work, he enjoys spending time with family, grandchildren, playing golf, and traveling.
Blake joined the MC Austin team in 2024 and is managing our digital marketing strategy, lead generation, assisting in AI solutions, and project management.
Blake is a former division one golfer and still competes in amateur events. He is pursuing an undergraduate degree in Management and when not working or on the golf course can be found spending time with friends and family.
Anthony has spent the last 40 years in various technology roles, shaping his expertise in AI, cybersecurity, IT, and telecom.
MC Austin provides AI and IT advisory services to small and mid-sized businesses in commercial industries and the public sector across Texas and the U.S.
Beyond work, Anthony spends time with his growing family, golf, and fitness.
Steve Talbert Popup
Steve Talbert
VP Client Solutions
Steve is a dedicated technology professional whose career has spanned four decades.
Steve oversees our enterprise level clients in a variety of industries, with a focus on Real Estate Management, Housing Authorities and Financial institutions.
He enjoys free time with family and friends, honing his barbequing skills and watching his grandchildren excel in their sports.
Gary Teich Popup
Gary Teich
CFO
Gary brings four decades of financial expertise to his role overseeing Finance at MC Austin.
He is a licensed CPA with experience in both the public and private accounting sectors. He provides technical expertise regarding financial transactions and ensures that financial records are properly prepared.
Gary loves spending time with his family at their ranch in the Texas Hill Country, volunteering at his church, and serving on the board of a local food pantry.
Irma Moreno Popup
Irma Moreno
VP Client Relations and Co-owner
Irma works with clients to ensure they receive the best client experience possible. She excels at building ongoing relationships and delivering excellent service.
Irma has developed relationships with a variety of clients, including honing her knowledge of the technology needs of state agencies and local municipalities, education, and nonprofits.
When not working, Irma enjoys spending time with her husband and family.
Caryn Abraham Popup
Caryn Abraham
Director of Business Development
Caryn joined the MC Austin team in 2022 and has focused on building our client base and fostering relationships with our partners.
Prior to MC Austin, she served in management roles and served on a variety of Boards throughout Austin.
Caryn enjoys spending time with her family, puppy and friends, cheering on UT and the Buffalo Bills and playing mahjong.
Brandi West Popup
Brandi West
Director of Client Success
Brandi’s career at MC Austin has evolved over 25 years of experience in operations and fostering long-term client relationships delivering efficient solutions at MC Austin.
Brandi is committed to client satisfaction and developing tailored solutions to the diverse needs of her clients, including the Legal sector and the Corpus Christi and South Texas markets.
Brandi enjoys spending quality time with her husband on the beach, exploring new restaurants and discovering live music venues.
