Your Trusted Advisor in AI and IT Solutions

Working as your advisor from technology selection to full lifecycle support

Solving Your Technology Challenges

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AI & Customer Experience

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Enhanced Customer Experience
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Automating Workflows for Maximum Efficiency
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IT Managed Services

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Ensuring Reliable System
Performance
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Building Resilient and Reliable Systems
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Cybersecurity

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Enhancing Workstation and System Security
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Threat Detection
and Response
Unified Communications as a Service UCaaS Technology IT Services MC Austin, Austin TX

UCaaS

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Streamlined IT and Voice Network Management
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Boosting Collaboration with Advanced Communication Tools
Contact Center as a Service CCaaS, IT services Austin, TX MC Austin

CCaaS

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Omnichannel Communication
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AI-Powered Automation

Client Testimonial

“Partnering with MC Austin has been transformative for our organization. Their expertise in technology and access to resources has modernized our operations and enhanced our efficiency. It has allowed us to stay ahead in a rapidly evolving environment, ensuring we can provide top-tier services to our clients. We highly recommend MC Austin for their exceptional service and innovative solutions.”

Jorge Vazquez, Director of Technology Management and Innovation, Housing Authority of the City of Austin

Case Studies

IT SYSTEMS – RELIABLE AND COST EFFECTIVE

Challenge

A property faced high costs and complex billing  needing a reliable solution.

Solution

Implemented dual-circuit SD-WAN with 24/7 monitoring, and a NextGen firewall for continuous service.

Results

  • 40% cost savings
  • Improved bandwidth and coverage
  • Increased reliability

CLOUD MIGRATION AND MANAGEMENT – IMPROVED RELIABILITY AND CONTINUITY

Challenge

A public housing authority needed to enhance reliability, migrate servers to the cloud, transition to Office 365, and stay within budget.

Solution

We assessed infrastructure, guided technology selection, managed the RFP, and coordinated the cloud migration and Office 365 integration.

Results

  • Improved reliability and security
  • On-time implementation within budget
  • Enhanced operations, supporting both employees and residents.

MODERN CLOUD COMMUNICATIONS – SCALABLE AND EFFICIENT

Challenge

A university urgently needed a remote-capable replacement for its end-of-life PBX system.

Solution

Mapped requirements, managed the RFP, and oversaw cloud communications implementation with minimal disruption.

Results

  • On-time installation despite schedule changes
  • High user satisfaction
  • Met budget goals
  • Effectively supported the shift to remote learning

    IT & VOICE SYSTEMS CONSOLIDATION FOR ENHANCED SECURITY

    Challenge

    A national law firm needed a secure, unified IT and voice system for remote work within budget.

    Solution

    Assessed needs, designed a solution with software, firewalls, and local resources, and managed smooth implementation.

    Results

    • Streamlined IT and voice systems
    • Enhanced security
    • Budget-friendly, on-time delivery

    STREAMLINED CLOUD COMMUNICATIONS

    Challenge

    A multi-site health organization needed a reliable, cost-effective system integrated with Microsoft Teams.

    Solution

    Assessed needs, managed the RFP, and implemented a cloud solution with minimal downtime.

    Results

    • On-time, within budget
    • Improved functionality and user satisfaction

    CLOUD TRANSFORMATION FOR IMPROVED FUNCTIONALITY AND REMOTE SUPPORT

    Challenge

    A brokerage firm needed a cost-effective upgrade from analog to a cloud platform with enhanced functionality and remote support.

    Solution

    Assessed needs, selected a Unified Communications platform with voice, video, and texting, and ensured a seamless transition.

    Results

    • Enhanced functionality and remote capabilities
    • Reliable internet connectivity
    • Reduced costs with improved services

    Our Engagement Process

    Discovery

    We delve into your needs through a detailed assessment process.

    Selection

    We provide you with options that meet your criteria and will advise you to help you with your final decision.

    Implementation

    The MC Austin team will oversee the entire implementation process from contracts to training, providing regular status updates.

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    Support

    MC Austin will facilitate your provider relationship at no additional charge through the duration of your contract.