Helping Austin businesses stay connected with high-quality internal communication solutions
Your organization runs on communication: phone calls, messaging, video conferencing, online platforms, and apps. An efficient organization needs can benefit from a service that keeps its workplace integrated when everyone is spread out, whether you have one central location, offices all over the world, or a remote workforce.
The time and effort involved in researching, selecting, and implementing UCaaS systems can be intense and overwhelming. That is why we do the work for you. MC Austin has the knowledge (30+ years!) and capacity to advise you and provide you with the best solutions for your organization’s custom needs.
What is Unified Communications (UCaaS)?
Many companies have landlines, cell phone plans, Zoom, Google Meet and Microsoft Teams accounts, Slack, WhatsApp, and other chat apps, or even just let their employees handle it on their own. Unified Communications as a Service (UCaaS) centralizes all of the separate communications technology your organization needs in one easy-to-use tool.
What are the benefits of UCaaS?
Supported Cloud Migration
This cloud-based technology is always up to date without needing replacement cables or updates to in-house servers. You don’t need new hardware, just more online storage.
Better Communication
All of your employees are communicating with each other and your clients in a consistent, clear, secure manner. No surprises here!
Scalable infrastructure
Organizations with UCaaS are ready to become the workplace of the future. The infrastructure for growth and changing technology is built in, and you have the support and engineering expertise to manage the technology upgrades and the industry’s progress for you.
Improved Employee performance
You’re allowing your employees to communicate how they feel comfortable: over the phone, text messaging, chat apps, or video conferencing. Younger generations have different levels of comfort with a variety of communication platforms, and now you can help them succeed in your company.
Does your Organization Need Voice over Internet Protocol (VoIP)?
Voice Over Internet Protocol (VoIP) is the next step in telephone technology. Instead of relying on traditional landlines, VoIP takes voice to the cloud.
Now your employees can communicate with clients and each other regardless of location. Take your business to the cloud to stay relevant with today’s workforce.
Sourcing the best IP phone systems for Businesses
If you’re just getting started or looking to switch providers, we provide custom solutions built to save you time and reduce costs. We have partnerships with all major carriers, ensuring a direct line to the people who can help when you need it the most.
What can you expect from MC Austin? Leading technology, seamless implementation, and expert remote and onsite support.
Need help finding the best Internet Providers in Austin?
Our Approach to finding the best business phone system for your organization
The MC Austin process guarantees we will fully understand the needs of your organization and be able to select and implement the right solutions for you.
DISCOVERY
A subject matter expert engineer will delve into your needs through discussions with stakeholders and a detailed assessment form.
SELECTION
The final decision is ultimately up to you, but we are here to provide as many proposals as needed and will advise you every step of the process.
IMPLEMENTATION
The MC Austin team will manage the entire implementation process from contracts to training, providing regular status updates.
SUPPORT
MC Austin will facilitate the provider relationship at no additional charge through the duration of your contract.
Austin’s Leader in Unified Communications
Improve efficiency and stay competitive with technology solutions designed for your business. By working with MC Austin, you know the experts are leading the charge to connect your employees and clients with the most efficient, cost-effective, leading technology. We focus on your communications so you can focus on collaboration.
Additional Services
THE MC AUSTIN DIFFERENCE
We provide our customers a full-service consultative approach with an experienced account manager, advanced technology, and world-class providers.
WHAT OUR CUSTOMERS ARE SAYING
MC Austin has been our communications partner for many years and they have always delivered innovative products and services along with outstanding customer service. They have implemented multiple voice and data systems for us and we have always been amazed with the level of planning and support they provide.