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Contact Information:

Contact to discuss solution offerings and obtain quotes.
Stephen Talbert
BKTB Group, Inc. dba Mercury Communications of Austin
7801 N. Lamar, Suite A123
Austin, Texas 78752
Phone: (512) 467-7227
Email: solutions@mcaustin.com


How to Place an Order:

  1. Using Appendix C DIR Sample SOW, Customer drafts scope and requirements based on end-user needs
  2. Submit to one or more Managed Services Telecom Vendors
  3. Negotiate with vendor to finalize SOW (Telecom Managed Services contracts are not subject to SB20 Rules, but a proposed SOW must be submitted to DIR for approval prior to beginning any work)
  4. Vendor submits proposed SOW to DIR prior to beginning work
  5. After DIR approves SOW, the SOW is signed between Vendor and Customer, and work begins.

Please generate a purchase order, made payable to Mercury Communication Services of Austin, LLC. Note: You must reference Contract Number DIR-TSO-3992 on your purchase order. Send your purchase order and quote forms to solutions@mcaustin.com.


Contract Overview Information:

Visit the DIR websites below to see the ICT and DIR-TSO-3992.


DIR Contact Information:

Vendor ID: 32064629945
DIR Contract Number: DIR-TSO-3992
Contract Term End Date: 9/26/2019
HUB Type: Non HUB
Contract Exp Date: 9/26/2021


Contact BKTB Group, Inc. dba Mercury Communications of Austin

Contact: Stephen Talbert
Phone: (512) 467-7227
Fax: (512) 467-0455


Contact DIR:

Contact: Sharon Blue
Phone: (512) 475-4525
Fax: (512) 475-4759

Warranty & Return Policies

The warranty and return policies for the product we offer are based off the manufacturer warranty and return policies and vary based on each product.